Just Need Practice

So I've been given some more responsibilities at work recently. I am now one of the doctors' surgery coordinator. I schedule surgeries for one of the doctors. I know I was supposed to feel happy or honored but I didn't. I was stressed. I still kind of am. I felt like I now had so much to handle on top of all my other work and I felt vastly under-prepared. I know next to nothing about surgery procedures or how to deal with different insurances. And everything requires a ridiculous amount of paperwork, which overwhelms my minimalist system.

I've had this new position (I say new position but it's not like I've stopped doing my old job or gotten any sort of raise) for a week now? And I think my stress was visible. I didn't want to complain much, but I was honest when people asked how I was doing. "I'm overwhelmed". They also watch me slowly lose my mind after hanging up and rescheduling the same surgery 4 times in one day.

People have consistently been trying to make my job easier since then. Linda, the person who trained me and does this job for the other doctors, has made herself available to me at all times, and she's so nice about me calling twenty times a day with questions. My manager, Claudia, has made a new patient notification letter in the system just for me so that I don't have to go through the process of copying and writing out a fafillion things for no good reason; it looks nicer and saves lots of time because I get to skip the step of writing information that is already in our system. My other manager, Alba, knows much more about insurance than I do and deals with them more frequently, so she tries to get as many patients cleared as possible while talking to the companies, which means I don't have to freak out about how to talk to them and get approval for surgeries, I can just go ahead and talk directly to the surgical centers. Today, the doctor complimented me and said he was impressed with how much work was getting done. He said I was doing well. Which, after feeling like I haven't done much for a solid week, was exactly what I needed to hear. I'm grateful that the people I work with are looking out for me.